Ask An Expert: How Can Providers Better Promote and Provide Problem Gambling Services to Asian American Community Members? Ms. Mazbouh-Moussa is the Director of Skorpion Consulting in Sydney, Australia and Dr. Ohtsuka is a Senior Lecturer in Psychology at Victoria University in Melbourne, Australia. In this video, Ms. Mazbouh-Moussa and Dr. Ohtsuka discuss the principles and benefits of cultural competence and steps taken by the Arab Council Australia to provide culturally sensitive and appropriate gambling and financial counselling services.